We believe that customer support should live as long as our products.
We are the only lighting control company that provides Free Lifetime Tech Support with every one of our installed systems. We can do this because we stand behind our solutions with 100% confidence and because our team is fully committed to ensuring that you are completely satisfied with your Touché Controls system.
Direct Connect
Because of Touché’s unique, Ethernet-based system, we are able to directly connect to your system via the internet to provide remote assistance for control issues and software updates or to help in setting up a lighting or zone change.
On-site Support
Our expert engineers are always available to come out to your location to help set up your building. Normal fees do apply for this service but we’ve found that some of our customers appreciate having one of our expert team members available to walk through a first-time setup.
Questions
Do you have a question not answered elsewhere on our site? Contact us today, and we will be sure to follow up with you within 24 hours (and many times much quicker!).