We believe that customer support should live as long as our products.
We are the only lighting control company that provides Free Lifetime Tech Support with every one of our installed systems. We can do this because we stand behind our solutions with 100% confidence and because our team is fully committed to ensuring that you are completely satisfied with your Touché Controls system.
Because of Touché’s unique, Ethernet-based system, we are able to directly connect to your system via the internet to provide remote assistance for control issues and software updates or to help in setting up a lighting or zone change.
Our expert engineers are always available to come out to your location to help set up your building. Normal fees do apply for this service but we’ve found that some of our customers appreciate having one of our expert team members available to walk through a first-time setup.
Free Design Assistance
We recognize that designing for lighting control systems sometimes comes with unique challenges. That is why we are more than happy to help you on your building’s lighting control design. In many cases, we are able to identify design improvements that can result in cost savings and increased efficiencies. If you are interested in more information, complete the form below, and be sure to attach a copy of your blueprints.