Tech Support

Call our Tech at (888) 841-4356 with your questions about specifications or layout of your building.
E-mail your question to ...
With your questions about software and making changes to your lighting control strategies call our Tech at (888) 841-4356.
E-mail your question to ...
Call (888) 841-4356 with your wiring or zone profiling questions, our Tech is ready to help you. 
E-mail questions to ...

Client Support Options

  • “Lighting Control Layout” - send us your blueprints and we will help you on your building lighting control design
  • “Direct Connect” - With your permission, our Techs will be able to take over your computer to:
    1. Troubleshoot any control issues or strategies
    2. Help you in setting up a lighting zone/change from 2 button to 4 button switch…
    3. Support when you need software assistance
  • On-Site support - Touché will send out an engineer to help with the setting up of your building or buildings (Fee Will Apply).
  • Design Tools for Specifier’s - Click here to download tool (Coming Soon)
  • Factory Installed Module Ordering Form - Click here for RD-32  |  Click here for RD-48
  • E-mail to Tech Support-- Click here