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See how we’ve helped provide lighting control solutions to a variety of companies.

Sweetwater Sound

The Challenge

Sweetwater Sound in Fort Wayne, Indiana, is the No. 1 online retailer of pro-audio gear and music equipment in the country, all housed in a 320,000-square-foot premises that includes a distribution center, multiple training and conference rooms, a performance theater, an arcade, a dining area, a cafe, a workout facility, a music academy, a concert stage, hundreds of offices, and thousands of feet of cubicle space. The company needed an innovative and adaptable lighting control solution to manage the multiple commercial applications.

The Solution

The modularity of Touché’s light controls solution dramatically simplifies the installation process, reduces the operating costs, and provides a solid foundation for expansion. When it comes to new building additions, of which Sweetwater has undergone several, this modularity means lower front-end costs and minimal impact on the operations of areas currently under control by the system.

Touché has replaced multi-button switches and engraved plates with touch-screen wall stations that fit perfectly into standard wall-switch spaces. These wall stations allow the user to configure and re-configure the number of buttons and the labels for each button whenever necessary. In fact, the entire system can be easily and intuitively programmed by the end user. This allows users to set light levels, lighting configurations, and a wide range of scene options — simply.

The Result

Sweetwater’s need for a complex lighting solution, which included the need for redundancy and sophisticated control logic, was solved with the simple yet feature-rich brilliancy of Touché’s solution. Sweetwater Founder Chuck Surack had this to say about the project: “We are extremely pleased and impressed with how easy it is to use and adjust our lighting controls based on needs that can change daily or even hourly. The entire process of getting the solution in place was smooth and seamless. And, as a company that places extreme emphasis on taking care of our own customers, we love Touche’s responsiveness and commitment to making sure we are always 100% satisfied.”

“We are extremely pleased and impressed with how easy it is to use and adjust our lighting controls based on needs that can change daily or even hourly. The entire process of getting the solution in place was smooth and seamless. And, as a company that places extreme emphasis on taking care of our own customers, we love Touche’s responsiveness and commitment to making sure we are always 100% satisfied.”

— Chuck Surack, President of Sweetwater Sound

quantity of controlled loads

number of auto-calibrating sensors

number of touch-screen wall stations

number of in-wall touch-screen computers

General Motors

The Challenge

In 2015, General Motors announced that it would invest $1 billion into its sprawling Warren Tech Center campus in Warren, Michigan. Projects include new design studios, parking structures, renovation of existing research and development buildings, construction of a new multi-story information technology building and renovation of its existing Vehicle Engineering Center. Mark Reuss, GM’s head of global product development, purchasing and supply chain shared that “the technical capability that is needed for the future of transportation is quite different than it was in the 1950’s….to do that we need the best facilities, best studios, the best labs, the best workflows.”

With such a sprawling campus, it was critical that GM choose a state-of-the-art lighting control solution that could address each building’s and  floor’s individual needs but also allow for future open-ended expansion of the system.

The Solution

Touché’s state-of-the-art touch screen wall stations and Ipad interfaces have been able to provide a user experience consistent with GM’s desire for cutting edge engineering and design facilities. Even more importantly, Touché’s modular approach to lighting controls will enable GM to seamlessly expand and adapt their system when the need arises. If GM had chosen a large, centralized control system, they would have been completely constrained to their original lighting specifications. Or, if they had chosen a room-based system for its flexibility, they would of been challenged in unifying multiple rooms and controlling their larger, open spaces. With Touché’s flexible “block-based” approach they had the best of both worlds – individualized controls with full flexibility and scalability – all done simply.

The Result

General Motors now has a control system that will provide them with scalability and flexibility far into the future. Even the installation electricians on the project were impressed, sharing that the Touché systems “ are the coolest, best technology controls they have installed to date.” So, the next time you see a brand new GM concept car at the Detroit Auto Show, it likely will have been designed under technology provided by Touché Controls.

General Motors now has a control system that will provide them with scalability and flexibility far into the future. Even the installation electricians on the project were impressed, sharing that the Touché systems “ are the coolest, best technology controls they have installed to date.”

quantity of controlled loads

quantity of auto-calibrating sensors

quantity of touch-screen wall stations

number of floors controlled (3 separate buildings)

Georgia World Congress Center

The Challenge

Enclosing 3.9 million square feet in exhibition space and hosting more than a million visitors each year, the Georgia World Congress Center (GWCC) in Atlanta is the third-largest convention center in the United States. Another large lighting control company was originally brought in to provide a solution for a series of new conference rooms. Unfortunately, after installation, GWCC management found that this company’s solution was unable to perform the conditional logic that had been promised and the facility required. When partitioned rooms were opened up and grouped together, the controls were unable to adapt and change their interface to provide a coordinated set of switches throughout the larger spaces. With a potential disaster on their hands, GWCC management asked the other company to take back their equipment and reached out to Touché Controls to solve their problem.

The Solution

Because of their flexible and configurable software-based approach to lighting controls, the Touché Controls team was able to design a simple-to-use touch-screen interface that allowed end users of the system to group conference rooms together by color codes. Once grouped, the Touché software instantly updated the touch screen wall stations throughout the conference room spaces to match the preferred button configurations for the room setup. After first displaying how this simple, adaptable solution could easily handle the flexible room configurations in some of their smaller spaces, the Touché solution is now being added to all 76 of their renovated conference rooms — with even more control coverage coming as they move into the next phases of their expansion and renovation.

The Result

After the failure of their first lighting control system from another manufacturer, GWCC management thought that there might be no way for them to achieve the functionality they needed. But after working with Touché Controls they realized that our expertise in creating intuitive, simple-to-use solutions extends to even the most complex lighting control needs and spaces.

After the failure of their first lighting control system from another manufacturer, GWCC management thought that there might be no way for them to achieve the functionality they needed. But after working with Touché Controls they realized that our expertise in creating intuitive, simple-to-use solutions extends to even the most complex lighting control needs and spaces.

quantity of controlled loads

quantity of partitionable spaces

quantity of touchscreen wall stations

quantity of touchscreen computers

Little Donkey Restaurant

The Challenge

In the restaurant and hospitality industry, every little detail matters to customers. This is especially true in high-end establishments where providers simply can’t allow anything to go wrong – their customers have exacting standards and expect only the very best. This level of service is certainly expected at the brand new Little Donkey Restaurant in Boston. Established by two James Beard Award-winning chefs, Jamie Bissonnette and Ken Oringer, it was one of the most hotly anticipated restaurant openings in Boston for months. Unfortunately, right before commissioning, this project hit a bump when they realized that their true lighting configuration preferences weren’t accurately captured in the original engineering drawings.  

The Solution

Fortunately, one of our Touché installation engineers was on-site and, as always, committed to ensuring that the end user was 100% satisfied. With our ability to direct connect into their system via the internet, we were able to instantly update the software buttons, scene selections, and configurations with our command software.

The Result

Instead of the customer having to wait weeks for re-engraved buttons and wiring changes (as would be the case with many other lighting control solutions), we were able to fix their issue instantly – much to their amazement and delight.

Instead of the customer having to wait weeks for re-engraved buttons and wiring changes (as would be the case with many other lighting control solutions), we were able to fix their issue instantly – much to their amazement and delight.

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